| 613.829.1000

Effective Date: June 10 2024

Grapevine.ca (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Grapevine.ca] (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us via email or forms
  • Participate in surveys, promotions, or events

Personal information may include your name, email address, phone number, and other contact details.

1.2 Non-Personal Information

We may collect non-personal information automatically when you visit our Site, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and duration of visits

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To personalize your experience
  • To send you newsletters, updates, and promotional materials
  • To respond to your inquiries and provide customer support
  • To analyze usage and trends to enhance our Site

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as email delivery and data analysis.
  • Legal Requirements: To comply with legal obligations, protect our rights and safety, or respond to lawful requests and legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving promotional communications by following the unsubscribe instructions in those communications

If you have any concerns or requests regarding your information, please contact us at info@grapevine.ca.

7. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new terms.